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Employment Opportunities at Sanderson Ford

Why Work at Sanderson Ford
Sanderson Ford has enjoyed a wonderful relationship with both our wonderful team of employees as well as our customers for many years. The reason is simple. We are members of the Phoenix community and, as such, we make every effort to maintain its goodwill. We accomplish this task in many ways, one of which is to make certain that all who visit Sanderson Ford are treated with professional courtesy and respect. Our business practices must be beyond reproach. Excellent service is the foundation of the reputation we enjoy. We would not be where we are today without our dedicated team to keep us on track – from our newest sales people, to our oldest technicians, we value each team member that helps us drive the mission and vision of Sanderson Ford.

Our continued success is a reflection of the loyalty of our customers and employees and our employees' ability and dedication shown over the years we have been in business. Sanderson Ford will continue to accept its civic responsibilities and will always strive to assume its full share in promoting the welfare and progress of the community and its employees. An opportunity to work at Sanderson Ford is an opportunity to join a family and a proponent of our surrounding community through high quality customer service and a dedication to the highest degree of excellence.

If you think you’d be a great addition to the Sanderson Ford team, take a look at our open positions below and apply today!

Employment Application

Use this form to apply for a position at our store. Fields marked * are required. Please email resumes to HumanResource@SandersonFord.com.
Open Positions at Sanderson Ford

Shuttle Driver

Shuttle Driver
Full Job Description
•    Job Type
•    Full-time
•    Monday – Friday 7am to 4pm Or 8am to 5pm ( Rotational Saturday )

Summary/Objective
The Shuttle Driver provides customers with a positive service experience by driving them to or picking them up from their homes or offices while service is being performed on their vehicles.

Essential Functions

•    Greets customers in a friendly and professional manner
•    Drives customers to their homes or places of business and picks them up after their vehicle is repaired.
•    Uses good judgment and safe driving skills.at all times
•    Keeps a timely shuttle route and advises customer of time of departure and arrival
•    Assists customers in getting in and out of vehicles.
•    Operates radio or similar device to communicate with dealership or other vehicles to report disruption of service.
•    Keeps a record of trips including names of passengers and destination or pick-up point
•    Notifies service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance Performs general cleanup of assigned vehicles, included but not limited to dusting, vacuuming, wiping and rinsing
•    Keeps assigned vehicles neat and organized
•    Fills vehicle with fuel
•    Operates all tools and equipment in a safe manner
•    Uses proper eye, hand, and body protection when using products that require protection
•    Understands and follows work rules and procedures
•    Follows all attendance and punctuality standards with adherences to timekeeping standards including recording time of arrival, departure, and all breaks.
•    Follows lawful directions from supervisors
•    Upholds the company's non-disclosure and confidentiality policies and agreements
•    Maintains a professional appearance and a neat work area in accordance with company policy
•    Other duties as assigned

Phone Operator

Phone Operator
This is a full-time job opening, Monday through Friday 8am to 5pm.

Job Description
Overview: We are looking for motivated, professional, and friendly individuals to work as a Phone Operator. Our Phone Operators are responsible for all incoming calls and messages and directs all calls and messages appropriately. A successful candidate will maintain and have a clear understanding of the phone.

Duties include but not limited to:
•    Provide exceptional customer service
•    Triage calls and forward to appropriate staff member
•    Other job requirements include: Ability to type, knowledge of phone system protocols related to transferring calls, knowledge of manual/computerized phone systems, knowledge of customer service principles and techniques; and must develop a knowledge of the program, its general operations, and specialties in order to effectively respond to incoming calls and to rout them properly. Ability to multitask effectively, dealing with phone calls pleasantly. •   •    Ability to analyze situations and respond appropriately.

Education:
High School Diploma or Equivalent

Experience:
•    Outstanding organizational skills and ability to manage multiple projects simultaneously with attention to details.
•    Spanish/English (written and spoken language skills) IS A PLUS.
•    Excellent interpersonal skills, including excellent communication skills, listening skills, and attitude.

Essential knowledge, skills, and abilities:
communication: Ability to communicate clearly and effectively via oral and written means. Ability to present a friendly and positive demeanor to staff, board, funders, vendors, customers, and the public.
Composure: Ability to remain calm and maintain self-control during difficult circumstances and emergencies. Ability to respond in a professional manner in all situations.
Decision making: Ability to think analytically and evaluate the impact of decisions. Requires high level of concentration, focus and use of memory. Ability to set work priorities and to evaluate and create solutions to work related problems.
ORGANIZATION: Ability to keep various on-going projects organized and files maintained.

Service Drive Porter

Service Drive Porter/Lot Attendant

Job details:
Full-time
Driving: 1 year (Required)
Driver's License (Required)
Full Job Description
This is an excellent ground floor opportunity to work in a well-established dealership that could result in a career full of opportunity and growth.
Hours: Monday - Friday 8am-5pm or 9am to 6pm (rotating Saturday)

Responsibilities:
•    Greet customer with a friendly smile
•    Ensure all vehicles on drive have disposable floor mats and seat covers.
•    Cleans driveway and sidewalks
•    Drives vehicles to and from service lane, service stalls, and parking lot as needed.
•    Respond to technicians and deliver vehicles to them in a prompt manner
•    Be a team player, Positive attitude
•    Performs other duties as assigned.

Qualifications:
•    Reliable and able to work with a sense of urgency
•    Valid Driver's License and clean driving record
•    Ability to follow instructions
•    Previous Lot Attendant experience at a Dealership preferred
•    Must be 18 or over with at least 1 year driving experience
•    Able to drive a stick shift is desirable

Service Advisor

Service Advisor
Full Time
Salary

Service Advisor duties and responsibilities:
A Service Advisor is a liaison between service technicians and customers in a car dealership. They assist customers in determining problems with their vehicles while providing accurate repair descriptions to technicians. In addition, they are responsible for greeting clients, listening to customer requests, scheduling service appointments, and estimating repair costs. They can also be responsible for test driving vehicles, conducting inspections, and verifying insurance coverage.

Qualifications:
•    Service: 1 year
•    High school or equivalent
•    Driver's License

Full Job Description:
•    Greet customers upon arrival.
•    Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer does not get mishandled.
•    Builds and supports strong relationships with customers, and co-workers.
•    Ensure full compliance with manufacturer and dealership policies, warranties, procedures, and guidelines.
•    Thoroughly examines the customer’s vehicle to determine all mechanical concerns.
•    Calculate the estimated labor and parts to repair or replace each affected area on the vehicle to return to manufacture standards.
•    Ensure Customer is informed on progress updates, completion times, deductible requirements, and possible schedule changes.
•    Obtain all signatures, work authorizations and powers of attorney.
•    Review all final bills and supplemental billings prior to delivery of the vehicle.
•    Review the completed vehicle to check quality and thoroughness.

Benefits:
•    401(k)
•    Health Insurance, Dental Insurance, Vision Insurance
•    Disability Insurance, Life Insurance
•    Paid time off
Parts Driver / Automotive Parts Driver

Sanderson Ford has an opportunity for a Parts Driver to join their winning team! The Parts Driver is responsible for delivering parts to mechanical repair and collision shops across the Phoenix valley. The Parts Driver reports directly to the warehouse manager.

Responsibilities:
•    Transport parts and invoices to customers
•    Ask customers if they have any returns or cores that need to be processed
•    Document and deliver returns and cores to our returns department
•    Inspect your delivery vehicle weekly and give status report to warehouse manager
•    All other duties as assigned

Job Requirements:
•    Prior automotive parts / service experience preferred
•    Team oriented
•    Flexible and focused on maintaining a high level of customer service
•    Valid driver's license (subject to Insurance approval)
•    Must have clean driving record
•    Background check and drug test required
Entry Level / Automotive Parts Warehouse Receiving Clerk

Job Responsibilities:
•    Check in part shipments from multiple manufacturers
•    Inspect all shipments for damage prior to signing for them, and notate damage/shortages when necessary
•    Put away checked-in parts in the correct location
•    Bin locate and put away new part numbers
•    Keep work area and the rest of the parts department clean and presentable
Join our automotive team today! Apply now!

We have determined some factors that may enable your success as a Parts Warehouse Shipping Clerks:
•    Previous inventory or warehousing experience preferred
•    Must be able to be instructed and certified in the operation of a fork lift
•    Able to lift approx. 30/40 lb. package/item
•    Must have computer proficiency
•    Team oriented, flexible and focused on maintaining a high level of customer service
•    Valid driver's license

Sanderson Ford's Commitment to You:
•    Huge inventory
•    15 Time Triple Crown Award Winner
•    21 Time Ford President’s Award Winner
•    Closed Sundays and most holidays
•    401k w/partial employer match
•    Medical / Dental / Life / Disability Insurance
•    Been in business 65 years
Parts Dispatcher / Automotive Parts

Sanderson Ford is now hiring a Parts Dispatcher to join their Parts Department! This full time position oversees the moving of ordered parts and products from the dealership to various locations throughout the work day. This position is accountable for punctual, accurate deliveries, ensuring invoice accuracy, keeping an accurate delivery log, and providing excellent customer service to the dealership’s customers. Dispatchers coordinate store’s shipping activities from the store to customers by dispatching deliveries across the valley. The dispatcher keeps records of delivery vehicles, routes, and parts/materials delivered each day.

Job Description:
•    Coordinates and schedules daily deliveries per the best, safest and most efficient routes; adapting deliveries as required
•    Oversees delivery staff scheduling
•    Communicates with delivery drivers; relays additional information as required

Job Requirements:
•    Prior dispatch experience highly preferred
•    Team oriented, flexible and focused on maintaining a high level of customer service
•    Valid driver's license

Sanderson Ford's Commitment to You:
•       Huge inventory
•       15 Time Triple Crown Award Winner
•       21 Time Ford President’s Award Winner
•       Closed Sundays and most holidays
•       401k w/partial employer match
•       Medical / Dental / Life / Disability Insurance
•       Been in business 65 years

Join our automotive parts sales team today - apply now!
Entry Level / Automotive Parts Warehouse Picking Clerk

Job Responsibilities:
•    Pull parts orders from multiple departments in our warehouses
•    Ensure accurate pulling of orders via correct part numbers and quantities requested
•    Stock checked-in parts accurately and efficiently
•    Keep work area and the rest of the parts department clean and presentable
Join our automotive team today! Apply now!

We have determined some factors that may enable your success as a Parts Warehouse Picking Clerk:
•    Previous inventory or warehousing experience preferred
•    Able to lift approx. 30/40 lb. package/item
•    Team oriented, flexible, and focused on maintaining a high level of customer service

Sanderson Ford's Commitment to You:
•    Huge inventory
•    15 Time Triple Crown Award Winner
•    21 Time Ford President’s Award Winner
•    Closed Sundays and most holidays
•    401k w/partial employer match
•    Medical / Dental / Life / Disability Insurance
•    Been in business 65 years
Entry Level / Automotive Parts Warehouse Shipping Clerk

Job Responsibilities:
•    Ship out parts invoices to customers locally, nationally, and around the world
•    Adequately package all shipped items to ensure they arrive without damage
•    Keep shipping supplies inventory stocked and ready
•    Keep parts department in order
Join our automotive team today! Apply now!

We have determined some factors that may enable your success as a Parts Warehouse Shipping Clerks:
•    Previous inventory or warehousing experience preferred
•    Must be able to be instructed and certified in the operation of a fork lift
•    Able to lift approx 30/40 lb package/item
•    Must have computer proficiency
•    Team oriented, flexible and focused on maintaining a high level of customer service
•    Valid driver's license

Sanderson Ford's Commitment to You:
•    Huge inventory
•    15 Time Triple Crown Award Winner
•    21 Time Ford President’s Award Winner
•    Closed Sundays and most holidays
•    401k w/partial employer match
•    Medical / Dental / Life / Disability Insurance
•    Been in business 65 years
- + Disclaimers